I know that a lot of people from the Ninjago community as well as outside of it have been facing the exact same issue. We all have just been trying to have friendly discussions and then getting muted for a "bad" word. If the bot told me what was offensive about my comment, maybe I would understand but I don't see anything. Offensive people don't get muted, I've seen this, but those who don't even do anything offensive do. It's frustrating and the Scratch team should be looking into it.