Time Scaling: 1 second of real-time (RT) = 30 seconds simulation time (ST) Scenarios: 1 - One Line, One Teller 2 - One Line, Two Tellers 3 - Two Lines, Two Tellers, Not Shared 4 - Two Lines, Two Tellers, Can Share* Random: 0 - 1 minute (ST) for customer arrival - 2 minutes (ST) to complete a transaction at a teller 1 - 30 seconds to 2 minutes (ST) for customer arrival - 1 minute to 3 minutes (ST) to complete a transaction at a teller *If one line is empty, it can handle a customer from the other line
