This lift was originally an OTIS E401 from 1992 with Series 1 Buttons, but the lift was recently modernized by Kotori Elevators, who are probably not so well known for making some of the worst lifts in existence. However, the mod doesn't seem to look as bad, as the logic is now the new ILE, which levels quicker than most other Generic logic, although it does have a 4 second delay when it stops before opening its doors. The maintenance is not so good, as Kotori Elevators only comes once every 2 months to do maintenance, so it's good that nothing happened yet... The TTS voice is pretty bad as well, and it announces in 2 languages
Thanks to numberboy9 for the original project Glass 80s Otis lift at John Lewis in Kingston.