as you can see, Theresa MRT stations are mostly automated with almost no staff at the station. a lift is out of service at your station and need assistance. you call the hotline. however, the staff are mostly focusing on the incident at the operations control centre and it's peak hours. your phone's 3g internet is crowded, so you hear weird sound effects on the transfer music, staff too busy and unable to reach you. this proves why better infrastructure helps a lot in accessibility and convenience and also why you need to upgrade ur phone :-) ah goodness why am i doing this ??
PLS DON'T ACTUALLY CALL THE HOTLINE *sobs* now, i need help for the following : for those who know the name of the call transfer music pls place in comments !
